Case study: hotel direct bookings

Hotel direct bookings for Öz Butik Otel, from two broken websites to one booking system

Öz Butik Otel is a family-run boutique hotel in Mudanya, Turkey. Evalon replaced its two broken websites with one site built for direct bookings. Then we relaunched its Instagram and ran small ad campaigns around it. Guests can now book directly by WhatsApp or phone, and a direct booking carries no booking-site commission.

Client
Öz Butik Otel
Location
Mudanya, Turkey
Services
Website design, Google Business Profile, Instagram content, Instagram ads, Google Ads
Timeline
About six months
Website
ozbutik.com
Öz Butik Otel website after the rebuild for hotel direct bookings, with a welcome section and room photos on desktop and phone Öz Butik Otel website before the rebuild, a single page with a sea photo and short welcome text BeforeAfter
Drag to compare the Öz Butik Otel website before and after.
The challenge

A well-loved hotel with no working way to take bookings online

The hotel had rooms to fill, but its online setup worked against it. One website sat on Wix and the second one was never finished, so Google showed neither of them.

The hotel's Instagram had also been quiet since 2022. Earlier ad boosts had no targeting or tracking, so they sent nobody to a place where they could book.

What we found
  • The hotel had two websites on two domains, and hosting problems had stalled the newer one.
  • 65% of the Instagram followers were inactive or fake accounts, which held back the reach of every post.
  • Guests had to hunt for room details and for a way to message or call the hotel.
  • Calls and messages went untracked, so nobody knew which ones turned into bookings.
How we ran it

One website in the middle, and every channel pointing guests to it

We built the website, Instagram and ads as one system. Every post and every ad leads guests to the same place to book, and every booking can be traced back to where it started.

Instagram

Reels and regular posts show the rooms and the town, and small ads push guests to message.

Google Ads

Then campaigns for each room type reach people while they search around Mudanya.

One website built to book

A page for each room, WhatsApp and call buttons on every screen, and a Google Business Profile that matches the site.

A direct booking

Finally, the guest books by WhatsApp or phone, and tracking records every call and message.

  1. Month 1

    Fix, build and launch

    We fixed the hosting and domain, joined both sites into one WordPress site and refreshed the Google Business Profile. The new site went live on 7 July 2025.

  2. After launch

    Content, Instagram ads and Google Ads

    First, we posted reels and regular content and ran small Instagram ads aimed at messages. Later, we built a Google Ads account from scratch with every conversion tracked.

Checklist

What a hotel website needs for direct bookings, and where Öz Butik Otel has it

Guests who book direct want to see the room, trust the place and reach someone fast. Each of those has a home on the new site, so you can check them yourself.

The checklist, with links to the live site
What guests look forWhere it is on the site
A page for each roomStandard, Design, Family and Garden family rooms
A one-tap way to bookWhatsApp and call buttons across the site
Who runs the hotelAbout page
How to reach and find itContact page and a matching Google Business Profile
The result

What changed for the hotel

Results at a glance
What we measuredResult
Instagram ad spend, first 8 weeks₺800, about €17
Confirmed bookings in those 8 weeks₺60,000, about €1,280
Monthly Instagram reach731 before, 17,038 after
Google Ads578 clicks from ₺3,457, with a 13.2% conversion rate
Room nights booked from Google Ads30+ confirmed

We converted lira to euro at the European Central Bank rate for July and August 2025, about ₺47 to €1. See the ECB rates.

Irish hotels and guesthouses can also run the same system. We build the website, set up the Google and Meta ads and point every channel to one booking route you own.

FAQ

Questions about hotel direct bookings

How can a hotel get more direct bookings?

Give guests one fast website with a clear way to book, such as WhatsApp, a phone call or a form. Then point your Instagram and your ads at that website, and track every message and call so you know what works.

How much did Öz Butik Otel spend on ads?

The hotel spent ₺800 on Instagram ads in the first eight weeks, about €17 at the time, and ₺3,457 on Google Ads. In those same eight weeks, the hotel took ₺60,000 in confirmed bookings.

How long did the hotel project take?

About six months in total. The new website went live in the first month, on 7 July 2025, and the content and ads ran after that.

Does Evalon work with hotels in Ireland?

Yes. Evalon is a Dublin agency, and the method in this case study works the same way for a hotel or guesthouse in Ireland: one website built to book, with Instagram and ads pointing to it.

What does a hotel website need to win direct bookings?

It needs a page for each room with real photos, one-tap WhatsApp and call buttons, a fast mobile layout and a Google Business Profile that matches the site. Tracking matters too, so you can see which messages turn into stays.

Written by Berker İkizov, Co-Founder of Evalon. Updated .

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